Citizen’s Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations. Identify the limitations and suggest some measures for its improvement.
Answer: Citizen’s charter is a set of rules formulated by service providers with the aim to provide quality, high standard service delivery to its customers. Citizen’s charter is based on the principle of quality, choice, standards, value, accountability, and transparency.
- Citizen’s charter was for the first time adopted in England. After that, several national governments adopted citizen charter to improve their service delivery.
- In India, citizen’s charter was introduced in 1997, at a Chief Ministers’ Conference. Later task of formulation and operationalization were done by the Department of Administrative Reform and Public Grievances (DARPG).
- Under the citizen’s charter, it was mandated ....
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- 2 "There is no passion to be found playing small-in settling for a life that is less than the one you are capable of living." - Nelson Mandela
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- 4 Discuss some ways and means to prevent unethical behavior among civil servants.
- 5 There is no Code of Ethics prescribed for civil servants in India although such codes exist in other countries. Do you think code of ethics is important to curb corruption? Justify
- 6 Ethical value without institutional support will gradually dissipate. Do you agree? Justify
- 7 The citizens’ voice can be effectively used to expose, denounce and restrain corruption. Do you agree? Justify your answer.
- 8 An emotionally intelligent person can be a good administrator. Do you agree with this view? Justify your answer.
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General Studies Mains Questions And Answers
- 1 State three basic values, universal in nature, in context to Civil Services and bring out their importance.
- 2 Distinguish between "code of ethics" and "code of conduct" with some examples.
- 3 What is morality? Explain morality taking examples from life of some great personalities.
- 4 What is ethical dilemma, discuss how it reflects not merely a choice between competing interest and values, but also test of strength of one’s character.
- 5 Anger and intolerance are enemies of correct understanding. Explain.
- 6 What do you mean by ‘public interest’? What are the principles and procedures to be followed by Civil Servant in public interest?
- 7 What is meant by constitutional morality? What are the instances where constitutional morality has been followed in India?
- 8 What do you understand by the term "Public Servant"? Reflect on the role of public servant.
- 9 What are the positive and negative implications of interlinking of rivers? Discuss the environmental concerns arises from interlinking of rivers. Suggest some measures to reduce the impact and balanced development between interlinking and environment.
- 10 In Covid times, solid waste accumulation in environment has increased exponentially. Discuss the factors responsible for this and also measures taken by government to manage it?
- 11 Explain the cause of degradation of wetland ecosystem. Also explain its social, ecological, and environmental importance.
- 12 Discuss the cause of depletion of mangroves and explain their importance in maintaining ecosystem.
- 13 What is a Ballistic Missile? Recently, India has tested Agni – 5, an Intercontinental Ballistic Missile. What would be its significance in improving security infrastructure?
- 14 Corporate Social Responsibility (CSR) makes companies more profitable and sustainable.
- 15 MSME sector in India is contributing in a significant way to the growth of the economy, taking cognizance of this mention the challenges MSME sector is facing? Suggest measures to make MSME sector globally competitive.
- 16 India has recently emerged as a significant agri-exporter. Examine. What are the challenges that Indian agricultural trade is facing today. Suggest measures to check it.
- 17 The objective of inclusive growth is to meet inclusiveness, sustainability and participation in development. Discuss
- 18 Will National Education Policy, 2020 ensure equitable and inclusive education as well as quality education at school level? Justify
- 19 Ayushman Bharat Pradhan Mantri Jan Aarogya Yojana, which was launched in 2018, deals with primary, secondary and tertiary care. Justify
- 20 Discuss the evolution of Civil Services in India. According to Second Administrative Reforms Commission, what short comings Indian Civil Services is facing today. Suggest some reforms required to improve Civil Services in India.
- 21 Right to Information Act is not all about citizens’ empowerment alone, it essentially redefine the concept of accountability.
- 22 Is it possible for contestant/candidate to contest election on more than two constituencies under Representation of People Act, 1951? Discuss its pros and cons.
- 23 What is the significance of a preamble to the Constitution? Discuss the concept of ‘Secular’ adopted in Indian Preamble, how it is different from western concept?
- 24 Explain the concept of separation of powers with respect to Indian Constitution. Does the concept of separation of powers is more about principle of checks and balances?
- 25 The scope of judicial review in India is narrower than what exist in USA.
- 26 Under what circumstances, President’s Rule can be proclaimed? What consequences follow when such declaration remains in force?
- 27 What is meant by ‘sovereignty parliament’? Consider whether Indian Parliament is a sovereign body.
- 28 Examine the development of Inland Waterways in India. What are the challenges faced by the authorities in this regard?
- 29 What is soil erosion and desertification? Explain it with context to India and suggest some measures to deal with it.
- 30 Discuss the factors for the localization of fertilizer industries in western India.
- 31 How various foreign travellers during Ancient and Medieval time contributed in the reconstruction of the history of India? Assess.
- 32 Give details about the distribution of black soils in India and why it is called ‘self ploughing soil’?
- 33 Explain the distribution of tropical evergreen forest and tropical thorn forest in India.
- 34 Why are fold mountain systems of the world located along the margins of continents?
- 35 Examine how local self-government has evolved during the British period? Why Lord Ripon was called as father of local self-government in India?
- 36 How various political parties before establishment of Indian National Congress provided platform for establishment of All India Party for political activities? Assess
- 37 Discuss the character of Caste Movement during British India in the Nineteenth Century.
- 38 What do you understand by "Drain of Wealth Theory"? Also examine its impact on Indian economy.
- 39 How did cave architecture develop in different part of India? Explain
