Emotional intelligence increases the effectiveness of leadership skills in a civil servant. Analyze.
Answer: Emotional intelligence (EI) is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking behavior.
In case of civil servant:
- As a leader of an organization, he needs to call for acknowledging and managing the emotions of others. For example, he should be able to address the concerns of subordinates and colleagues towards day to day administration practices, hurdles, problems and other issues.
- Effective leadership basically correlates with the ability of the leaders to establish confident among employees, respect and intelligently ....
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