Civil Society and NGOs can play an important role in improving public service delivery by holding government institution accountable. Do you agree? Also discuss challenges with respect to civil societies in improving service delivery. Comment
Answer: Civil society refers to formal as well as informal entities and includes the private sector, the media, NGOs, professional associations and informal groups of people from different walks of life. In India, there have been many outstanding cases of civil society engagement to combat corruption.
In fact, civil society initiatives to improve governance in India have grown in scale and content from the early 1990s. For instance, the Mazdoor Kisan Shakti Sangathan (MKSS) in Rajasthan, a well-known NGO, started uncovering corruption in local public works .Instances of large-scale corruption were unearthed in these public hearings. As a result ....
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