Do you think empowerment of citizen is important for efficient public service delivery?

Answer: Public service delivery is important facets of democratic governance. However, Public authorities in India still do not associate citizens or citizen’s groups such as non-government organizations, consumer groups and the media with formulation or evaluation of government’s policies and programmes. This results in lack of transparency and accountability of civil servant while delivering services to people. Also, non-involvement of public in service delivery led to misappropriation of public resources.

Therefore, it is necessary that Departments/Ministries direct offices under them, who are service providers, to build partnerships with local groups and organizations representing the citizens not only for formulating ....

Do You Want to Read More?
Subscribe Now

To get access to detailed content

Already a Member? Login here


Take Annual Subscription and get the following Advantage
The annual members of the Civil Services Chronicle can read the monthly content of the magazine as well as the Chronicle magazine archives.
Readers can study all the material since 2018 of the Civil Services Chronicle monthly issue in the form of Chronicle magazine archives.

General Studies Mains Questions And Answers