Consumer Disputes Redressal Mechanism

The Consumer Disputes Redressal Mechanism in India is a framework designed to protect consumers' rights, resolve grievances, and ensure fair treatment in the marketplace.

National Consumer Disputes Redressal Commission

Features

  • Established in accordance with the Consumer Protection Act, 1986, the National Consumer Disputes Redressal Commission (NCDRC) operates as a quasi-judicial body.
  • Founded in 1988, it operates from its headquarters in New Delhi.
  • A retired or sitting Supreme Court judge leads the NCDRC.
  • The primary aim of the NCDRC, alongside state commissions and district fora, is to ensure the prompt, cost-effective, and concise resolution of consumer complaints and disputes.
  • Presently chaired by Justice R. ....
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