Social Media and Civil Servants

Significance

  • Positive View: A once-perceived as opaque and inaccessible institution now enjoys a positive reputation thanks to social media.
  • Greater Awareness: Thanks to social media, more people are aware of government policies and initiatives.
  • Opportunity to Influence Public Discourse: By remaining politically apolitical, it allows bureaucrats to influence public discourse and interact with the public.
  • Reduce Blind Compliance: At a time when politicians frequently get the advice they want to hear from bureaucrats, the use of social media helps to reduce bureaucratic blind compliance.

Challenges

  • Anonymity: Public service anonymity is the practise wherein ministers are not required to identify the public servants ....
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Ethics, Integrity & Aptitude