Civil Aviation

Air Sewa 2.0

About:

  • It is an online portal managed by Ministry of Civil Aviation which offers following services:
    • Information about flights operating from various airports in India and their real-time status.
    • Improved grievance management i.e. submission of grievances and their tracking and feedback, including social media grievances.
    • Information about assistance available for disabled and minors at airports.

Impact:

  • Boost to air travel: Air Sewa has facilitated air travel through its services like disclosure of real time status of flights, listing of services available at airports and easy operation through mobile app etc.
  • Prompt grievance redressal: The portal has helped significant number ....

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