Digital Infrastructure and Delivery of Citizen-Centric Services

Digital Infrastructure (India Stack)

  • The India Stack, comprising the Identity Layer (Aadhaar), Payments Layer (UPI, Aadhaar Payments Bridge, Aadhaar Enabled Payment Service), and Data Layer (Account Aggregator), played a pivotal role during the pandemic.
  • Aadhaar provided digital identity to citizens, significantly increasing formal identification and bank account penetration.
  • UPI facilitated a surge in cashless payments, with transaction values skyrocketing from Rs.0.07 lakh crore in FY17 to Rs.143.4 lakh crore in FY24.
  • The Data Layer transformed authentication processes, reducing e-KYC costs.

Government Initiatives

  • PMJDY leveraged India Stack for direct benefit transfers, with accounts growing from 14.7 crore in March 2015 to 51.5 crore ....
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