Electricity (Rights of Consumers) Rules, 2020

  • On 21st December 2020, the Union Ministry of Power has for the first-time promulgated rules laying down the rights of power consumers in the country.

Need

  • According to the government, Distribution Companies across the country are monopolies – whether government or private – and the consumer has no alternative – therefore it was necessary that the consumers’ rights be laid down in Rules and a system for enforcement of these rights be put in place.

Key Areas Covered

Following key areas are covered in the Electricity (Rights of consumers) Rules:

  • Rights of consumers and Obligations of Distribution licensees
  • Release of new ....
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