Railways

Indian Railway Catering and Tourism Corporation Ltd. (IRCTC)

About:

  • IRCTC is an Indian railway’s online portal, launched in 2002, which handles catering, tourism and online ticketing system of Indian railways.

Impact:

  • Professionalization: IRCTC has professionalized Indian railway services through its programs like train status enquiry, prompt alerts to passengers, paperless ticketing, marketing Indian railways and its services, loyalty program for frequent travellers called ‘Shubh Yatra’ etc.
  • Time and energy efficient: Online ticketing system has given people the facility to book tickets from anywhere and anytime.
  • Tourism promotion: IRCTC website offers various itineraries to tourists like ....

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