20 Years of SWAGAT

  • The Chief Minister of Gujarat has declared the last week of April as “Swagat Saptah” in commemoration of the completion of 20 years of the “State Wide Attention on Grievances by Application of Technology” (SWAGAT) initiative.
  • It was launched by Narendra Modi during his tenure as the Chief Minister of Gujarat in 2003.
  • As part of this initiative, a technology-based system was developed to address grievances, and on the last Thursday of each month, the Chief Minister personally listens to the complaints of citizens in the presence of relevant ....
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