Role Of Emotional Intelligence In Administration In Times Of Adversity & Social Unrest

Emotional intelligence is the ability to perceive emotions, to assess and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth.

• Emotional Intelligence comes to play for the ability to accurately perceive one’s own and others' emotions; to understand the signals that emotions send about relationships; and to manage one’s own and others' emotions.

Key Elements of Emotional Intelligence

According to Daniel Goleman, an American psychologist who helped to popularize emotional intelligence, there are five key elements to emotional intelligence. Out of these, three are ....