E-commerce (electronic commerce) is the buying and selling of goods and services, or the transmitting of funds or data, over an electronic network, primarily the internet.
For the purposes of preventing unfair trade practices in e-commerce, the Central Government had notified the Consumer Protection (E-Commerce) Rules, 2020 with effect from 23 July 2020. However, since the notification of these rules, the Government has received several representations from aggrieved consumers, traders and associations complaining against widespread unfair trade practices being observed in the e-commerce ecosystem. Thus, the Government of India has proposed amendments to the Consumer Protection (E-commerce) Rules, 2020.
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