The Indian government has tabled the ‘Indian Railways Vision 2020’ in 2009 with the aim to provide efficient, affordable, customer-focused and environmentally sustainable integrated transportation solutions.
The core objectives this Vision 2020 were
Providing compelling value to all customers and citizens through highly competitive high-quality services.
Expansion and modernization of Railway network to provide inclusive service remove bottleneck and create capacity. Improving productivity of assets and efficiency of operations through technological and managerial innovation.
Judicious reorganization of Railway’s activities into distinct business lines and profit centres.
Building a highly cohesive and motivated organization with emphasis on Human Capital.
