SCORES 2.0

On 1st April, 2024, the Securities and Exchange Board of India (SEBI) unveiled an upgraded version of SCORES 2.0.

  • It is aimed at fortifying the mechanism for addressing investor complaints.

Key Features

  • Integration with the KYC Registration Agency Database: SCORES 2.0 will be integrated with the KYC Registration Agency database for easy registration of the investor on SCORES.
  • Reduced and Uniform Timelines for Redressal of Investor Complaints: It will feature reduced and uniform timelines for redressal of investor complaints, which is 21 calendar days from the date of receipt of the complaint.
  • Auto-routing of Complaints: An auto-routing of complaints to the ....
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