Enhanced Access and Service Excellence 4.0
On 26th August, 2021, Finance Minister unveiled EASE 4.0 (Enhanced Access and Service Excellence) aimed at institutionalizing a clean and smart banking system.
About EASE 4.0
- EASE 4.0 commits PSBs to tech-enabled, simplified and collaborative banking.
- It aims to further the agenda of customer-centric digital transformation and deeply embed digital and data into PSBs’ ways of working.
- Under EASE 4.0, the theme of new-age 24×7 banking with resilient technology has been introduced to ensure uninterrupted availability of banking services by ensuring 24×7 availability of select banking channels and improving the ....
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